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Self-learning CX solutions the smart way to stay ahead of the game
South African customers are no longer happy with just a friendly greeting and a broad smile from across the counter. By Angelique Miller,...

Angelique Miller
Jan 163 min read
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Illuminate the internet "Black Box" for transformed trouble-shooting.
South Africa is at the tail-end of a bumper holiday season spurred by the nation’s 12 million e-commerce users who are expected to almost...
Andé Kock & Rachelle Coetzee
Jan 142 min read
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Make multi-factor authentication your personal cybersafety new year’s resolution
With South Africa’s Information Regulator on record as saying the country suffered at least 150 data breaches a month in 2024, South...

Roger Britz
Jan 72 min read
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Transforming safety with smart cameras
Most of us grew up thinking good security amounted to an alert man at a boom. Today, security is no longer just about being watchful. It...

Wesley Rostoll
Oct 30, 20243 min read
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Zero trust approach proposed for SA SMEs
JOHANNESBURG , (CAJ News) – WITH almost half of South African small and medium-sized enterprises (SMEs) becoming victims of cyber...

Jaco Voigt
Jul 19, 20242 min read
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SA Firms Take 9 Months To Detect Data Breaches – Cisco Partner
A human being can be conceived and brought into the world in roughly the same time it takes for a South African small and medium-sized...

Jaco Voigt
Jul 9, 20242 min read
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