Unbundled Podcast

Your business is not too small to consider email vulnerability and the threat of credential harvesting.  Today Jaco chats to Amit Parbhucharan about how email - the communication tool we all use - can compromise your entire business.  Your staff or suppliers are often your business’ weakest link.  What is your line of defense?  Have you ever considered a passphrase rather than a password?  There is a factor of the human layer being a firewall, how secure savvy is your team?  You need to be vigilant, it’s is not only ransomware but also redirects, DNS hijacking, sharing personal information, invoice fraud and request of changed bank details that could have your business at risk.    Become the responsible party – encrypt your mails, change your passphrase, implement a 2-factor authentication on all applications, update anti malware and check your technical loopholes.  Business security is everyone’s responsibility!

An inspirational conversation with Levi Mnguni from Thuto Stationery about making failure a part of your success.  “Thuto ke Lesedi” - education is a light.  Have you ever thought about stationery being a commodity tool helping you through your life journey?  Thuto Stationery is a local specialist manufacturer and distributor of quality driven stationery products.  Thuto Stationery was founded with a creative spirit and a focused objective – to offer students, schools, and businesses alike, with a stylish, authentic stationery line that encompasses cultural, individuality and excellence.  Have you ever thought about stationery being a commodity tool helping you through your life journey?  This humbling story of lack being the inspiration to create a product now available at Makro and Takealot.  Visit www.thutostationery.co.za  to become a part of this inspirational story. 

Today Jaco chats to Craigh Stuart from Endemik about API (Application Programming Interface).  This set of code allows data transmission between software intermediaries and allows different applications to talk to each other.  As all businesses use it for access into their business resources (the simple password); a whopping 80% of traffic for authentication is actually API based.  Access control when all staff are office based was easier but there is now a change of landscape due to workforce distribution which escalates security vulnerabilities.  Would you know if a business developer left your employment with bearer authentication tokens; leaving them with keys to your business’ kingdom.  Do you know how many APIs you have?  How much business data would be exposed if you are hacked?  Would you know if you were hacked?  Do you have human intervention controlling your APIs?  You cannot protect what you cannot see.  Listen here to ensure that your APIs are securely managed.

It is time to replace the word “failing” with “learning”.  Today Jaco chats to Anja van Beek, a leadership expert and executive coach,  about having a growth mindset.  When last did you stretch yourself by getting out of your comfort zone to try something for the first time?  Did you know that is actually takes 60 days to imbed a habit?  As a leader; are you creating a space for staff to thrive?  When last did you self reflect and ask for feedback from others?  Are you able to reflect rather than defend feedback?  By using growth mindset principles Anja helps people and businesses purposefully grow.  Listen further to discover what mindset you have and how you can initiate life changes.

We discuss a few more technology acronyms to get your business working smarter.  Today Jaco chats to Andy Brauer about EPN (end-point virtualisation). This workstation virtualisation not only has economic benefits but ensures business continuity, flexibility, and storage on demand allocation.  What changes are you making to keep your business running in a real time world with the SA challenges of power outages, stolen cables, and outdated servers.  What changes you are kicking against?  Does your IT partner / department consider your business’ needs or are they  merely in a comfort zone they choose not to improve?  This EPN technology allows you to have a workstation away from your desk.  It’s access to your business; virtually – from any end device, location at any time – into a well managed and protected data centre.  Listen to this podcast if you are keen to change and ensure the agility of your business.

What is your business doing to ensure a learner journey in your company?  Today Jaco chats to Michael Gullan from G&G Advocacy about skilling – both UP and RE!  By creating a  culture of learning, individuals will feel safe to engage and embrace learning to close talent gaps and ensure a shift in career trajectory.  Turning e-learning into your competitive advantage.  The skills shortages of your employees negatively influence your business’ growth; but what drives learning?  E-learning is not just about dumping courses and files onto a platform and expect a take up by your staff.  G&G are a bespoke consultancy that ensure end to end online and bespoke learning to influence career paths and skills development.  Does your business invest in ongoing learning?  Are you incentivizing staff to learn and broaden their responsibilities?  What motivates your staff to better themselves?  Long term planning is often neglected, what are you doing to invest in the future of your staff and business? 

Email as a communication platform does not excite anyone, yet everyone uses it.  Today Jaco chats to Sam Hutchinson about email fakery, spoofing, imposters, phishing scams and malware.  Once again we are reminded that your business’ security should never be an afterthought and no business is too small to be scammed.  Criminal engagement in cybercrime using email is on the rise.  The discussion today includes how a business loaded incorrect banking details and lost R 100 million and the travel agent that paid an incorrect vendor which meant a school team could not travel - all because an email intercepted the legitimate payment process request.  Email was created when the internet was a far safer place, today there are fundamental security flaws.  Your company’s email real estate is never static and your email ecosystem requires constant monitoring and updating.  How safe is your business, what do you score?  Avoid complacency and put your domain safety to the test.

53. Digitisation made Practical with Jonathan Osbourne

What is your business printing and scanning, and how secure is that information? Jaco Voigt chats to Jonathan Osbourne from Altron about true digitisation and document solutions. Print suppression is a buzzword, but habit and human nature will always influence workflow integration aspirations. In a world where data security and layers of security for compliance are critical – this podcast looks at solutions for true business and document digitisation. Staff working remotely need secure access to information – are your documents being printed at home and then being dumped as scrap paper to the local school? Let’s begin with looking at the easiest place to start digitising – at THE PRINT.

51. Cloud Services

Jaco Voigt is joined by Juan Paul from Mustek this week, for an interesting conversation about how Taipei’s water and container shortages, influenced by the pandemic, caused shortages in chip manufacturing. A reminder that synching is not a back-up – and the answer to backing up your data is always a “YES”. The world has seen double digit growth in cloud storage, and it is set to continue on this trend. Are you still physically hugging your server daily, or have you delved into cloud storage with a reminder of compliance, regulation, security and speed being key specifications? The Internet of Everything means more attack surfaces… is your data protected and safely stored?

49. Cyber Security

“We have a cyber breach – should we not just pay”? Jaco Voigt chats to Rudie from Razrtec, who educates us about the dangers of just shutting down a server which could hide the footprints of the attack. POPIA probed your business about data security – but is it just paper-based, or have you done a real live malware/cyber attack readiness test? You need to be in the know – who has access to your data, and where is your data? Does your business have a good EDR solution? Behavioural analytics happens at the speed of light – do you have a real time dashboard to monitor? How often do you force password changes? There are no guarantees that if you pay for the first set of encryption keys, that you won’t be threatened with distribution of your data in months to come. People and processes are critical… listen to this podcast to see where your business’ loopholes are!

A conversation today for employers and employees about the new behaviours and 15 critical skills to develop to ensure relevance and adding value in the new world of work.  Jaco and Dr Eric Albertini of FutureFit discuss decisive leadership and the opportunities of 4IR, rather than the threats.  In a BANI (brittle, anxious, non linear and incomprehensible) world filled with volatility and complexities we need to ensure continuous life long learning with a growth mindset that ensures becoming dealers in hope by being adaptable and resilient to change.  It’s all about the hard job of soft skills, design thinking and an learning agility.  Is your business and employees ready to engage with purpose to spot the opportunities of the future?

Today it’s all things C! Clarity, carats, cut and colour.  Today Jaco chats to Kate from Bespoke by Kate about diamonds.  As a business, Kate will assist in not only gauging and guessing (almost always correctly) a ring size but she will source, design and custom make bespoke jewellery pieces to suite both your style and pocket.  They discuss the trend of synthetic diamonds, moissanites and what the current trends in gems to wear are.  There is so much to learn about fancies, cushions, facets, certification, claws and more – listen further and learn about why this shining objet d’art is still considered an investment and a girl’s best friend.

52. Unbundled #Boost:

Jaco Voigt and Amanda Rogaly chat all things #BabyYumYum! A passionate platform for anyone vested in parenting and caregiving, or being an expert in the baby and parenting community. It’s about trusting your gut, being flexible, not being overwhelmed, and having an expert online for virtual advice – with the convenience of online shopping! An added bonus to the incredible online portal and social media pages, is a virtual conference where you can join experts and entrepreneurs for 3 days… in the comfort of your home. Get your tickets and clear your diary for 20, 21 and 22 May. It’s edutainable education for all to enjoy!

50. Unbundled #Boost:

Jaco chats to Dr Asvat from Regent Business School – iLeadLAB. Focusing on the 4th Industrial Revolution, this education platform ensures that business education is accessible, accredited and affordable. Hear about their offering of coding, open-source, robotics and app development as well as design, laser cutting, 3D printing and more.

47. Unbundled #Boost: Dwyka Mining Services (Jamie van Schoor)

48. Unbundled #Boost: Wealth Migrate (Scott Picken)

It’s Deep, it’s Dark, it’s Dirty and it’s Dangerous! When a passion for data becomes a solution to “go where no human or drone can go” – you then have a product that can ‘last the blast’. Jaco Voigt chats to Jamie van Schoor from Dwyka Mining Services about Spot the yellow robotic dog and unlocking the value in African mines with remote sensing, by ensuring safety and efficiency of data delivery.

Wealth protection is always number one! The principles for investing do not change because technology improves. What technology does do, is give the investor the freedom to make choices and empower the 99% of the world to manage wealth like the top 1% of the world. Jaco Voigt chats to Scott Picken from Wealth Migrate about the power of the crowd. The discussion includes goals, platform credibility, investor mindset, and Wealth University. So why not dip your toe into FinTech – but always remember to go into any investment with your eyes open!

45. Unbundled #Boost:MK Method

46. Unified Communication

A techie B2B application that matches individual skills to form teams or just gets that tech stuff done. Andre from MyTechie SA has a tsunami of skills with a distributed workforce to help tackle the jobless growth conundrum. Much of what they do is community and village based, with a pay-off line of ‘We give you the edge because we live there’. Training and skills development is a core focus. To join this techie team you are qualified via a 22 question “oil refinery” process, along with passion and a keen sense of service delivery. You are rated by the customer at every job done – so your last performance is an ongoing scoreboard.

43. Unbundled #Boost:
MK Method

Some strange things happened during lockdown. Previously competitors in the neat freak organisation space, but now best friends with a joint business venture – Jaco Voigt chats to Megan and Kasia from MK Method. MK Method grew from cardboard boxes as demo storage examples, to a niche high-end service of tweaking the homes and offices of busy folk. They make pretty magic by elevating habits and routine with space formation, great design and beautiful products. This force of female fabulousness has seen the start of national franchising, introduction of interior design, a KykNet reality feature, and designing their own product range. You can never be too organised – and sometimes it’s time to just call in the professionals!

41. Unbundled #Boost:

Jaco chats to Jarryd Irvine from Infinitude about how a coach can help you focus on the transformation, rather than the t-shirt. A conversation about cadence, no limits, conditioning, technique and quality programming – while keeping you honest about your goals. Fast before far is also a thing. If you have ever considered tweaking your tri discipline routine, need assistance with overcoming limitations in endurance sport, or looking for guidance mentally to crash the barrier wall – listen to this podcast for a ‘new you’ fitness resolution!

Managing your business’ security cameras and video footage should never only be a reactive tool. Why not apply software intelligence into your existing hardware infrastructure? The array of video management software applications include proactive identification of unusual behaviour, visual verification for health and safety, counting stock or components, smoke and fire detection and integration with a business point of sale.

No business is too small to be hacked! This week, Jaco discusses the business imperative – AI’s role in cyber security and the benefits of AI supplementing repeatable actions to help identify vulnerabilities. Social engineering, phishing, vulnerability scans, penetration testing, multi-factor authentication. If any of these words don’t mean something to you in your business, take the time to listen to this podcast, as we establish that the two layer approach of firewalls and antivirus is insufficient to protect your business.

Do you know where all your business’ data is located? Why should your business have different apps for meetings, phone calls, and texting… when you can have one consolidated, secure encrypted app that does it all (and more)? With audio collaboration and app integration, you get to lose the PABX, the desk phone and suddenly you have a “productivity anywhere” work model. Jaco Voigt chats to AJ from Contineo about the evolving functionality of UC – Unified Communication. Learn about whiteboarding, vendor cloud storage, and risks of certain vendor communication spaces.

44. Data Loss

Do you know what your staff are sending, saving, and doing with your company’s data? Do you have a data company policy? This week Jaco Voigt gets ‘tech-wise’ with his guest, Eugene Verster about data protection, data loss and data breaching. All companies should have a form of data management to ensure control of company data. Your data is GOLD, cherish it!

42. Reviewing your Business Technology Needs

Jaco chats to Andre from Salescollab about the value of building trust and selling solutions that are not a quick fix. Who is your technology advisor – Bob at the bar, or are you embracing your technology with a trusted advisor for long-term integration and engagement? Do you know where your solutions are falling short? What is your data journey? Is your current technology solution fit for the future? Technology solutions are like special effects in a movie – they should be so seamless that you just don’t see them. It should never be a discounting game, as you most often will get (or not get) what you pay for! 

40. Unbundled #Boost:
Thought Africa

Disruptive technology in the education space is today’s podcast #BOOST. Jaco Voigt chats to Joel Kaplan from Thought Africa about project-based learning. Taking students aged 7-17 in a new direction of facilitating learning within 12 modules, used as tools to facilitate learning to become creators rather than consumers of technology. Jump onto TikTok and see if you as a parent are Nancy, learn more about NFTs, and Educare. If you are in the vicinity of Johannesburg, visit the SOKO district in Rosebank. Metaverse is inevitable… are you ready to embrace the future of this form of education?

38. Unbundled #Boost:
Simply Maestro

Jaco is joined by a young entrepreneur who passionately states that he found a gap in his “hood” to do apparel printing. The community no longer need to jump in a taxi to the city centre to get their printing done. No job is too big or small for this business owner, who encourages sample printing to help new business owners brand their goods. He is open 24/7 for any last minute end of year jobs, and ready to start 2022 with a bang!

Jaco discusses Digital Marketing with a Creative Director, looking at the user journey and how businesses should navigate the digital space to their marketing benefit. Does your business have a communication strategy with a key message talking to your target market? As a business, have you ever taken the time to avoid the fluffy spin-offs and focus on the pain points, by listening to the feedback and suggestions from your sales force? It’s all about optimisation, budget, and aligning with an agency that has the same values as your business!

Jaco Voigt discusses AI, automating, innovating and embracing the power of technology and data to accelerate your business. It’s important to remember that to understand the future you must understand the past, as it becomes clear in this podcast that what seems futuristic is actually the norm. We invite you to listen to the importance of embracing technology, keeping your business relevant, accelerating workloads, and encouraging discussions to map out your business’ start and end approach to embrace technology.

Jaco chats to Estelle Scott from TownCrowd – a company using disruptive innovation and a cloud based platform to simplify the municipal space that governs property. TownCrowd are advisory and facilitation specialists in the B2B sector, making sense of building controls, zoning, permits, wayleaves, valuations and much more. As an added bonus, TownCrowd are offering a discount benefit to new subscribers – the promo code is in the chat. Estelle also briefly touches on GrowthTopia – a female entrepreneur incubation and partnership programme.

Wondering what joy and practical prettiness bread bags and old Beta/VHS tape can bring to the average shopper? Jaco Voigt and his guest chat about rekindling the old craft of crochet, and how snipping up plastic is helping to feed families in Hout Bay. It is heartwarming to hear how something so easily trashed, has upskilled women in a struggling community. Bag. Rebag. Reuse. Recycle!

32. Unbundled #Boost:
Yumm Handmade Products

Jaco Voigt discusses AI, automating, innovating and embracing the power of technology and data to accelerate your business. It’s important to remember that to understand the future you must understand the past, as it becomes clear in this podcast that what seems futuristic is actually the norm. We invite you to listen to the importance of embracing technology, keeping your business relevant, accelerating workloads, and encouraging discussions to map out your business’ start and end approach to embrace technology.

This week Jaco chats to a couple that turned their side hustle into a fully-fledged e-commerce full-time business. It all began when lockdown allowed some extra time to delve into Fran’s passion for organic natural body products. Yumm caters to a spectrum of kids needing bath time fun time, moms that need to relax, and everyone that needs some sensual me-time downtime. The bath and body range includes bath bombs, soaps, shower steamers, body butters and more. Why not go online and get your festive season treats sorted?

How often are you in contact with your technology partner? Is there value in the platform offering they invoice you for monthly? Jaco Voigt has a thought-provoking conversation with Jacques Malherbe, about the need for collaboration when acquiring technology due to fragmented value chains. As the procurement process becomes increasingly commoditised, businesses are experiencing the pain of having missing pieces in their technology solution puzzle. The trend is for technology solutions to be myopically bought, for today, rather than having technology partners do value trapping for their business by optimising their value offering by participating in skills and needs analysis of the businesses they supply.

One way videos are a thing! Jaco Voigt chats to Jesse Bosch from Interview ME. As a subscription based or month-to-month product, Interview ME is a self-funded startup software platform business. Although focused on the benefits of building interviews and saving time recruiting talent for your business, any industry relying on one way information can make use of this platform. Asking interviewing questions to candidates and allowing them time to build their responses ensures that any recruiter or manager can watch back to back responses at a time suitable to them – without repeating the same questions over and over. With this programme, the candidate comes before the CV where potential can be identified in person rather than in piles of paper. The one way interview permutations are endless – doctors interviewing patients, schools doing student interviews, applications for post graduate programmes and more.

Jaco and his guest discuss smart work and living space management. These emerging trends have been fast tracked and are underpinned by the need to become a less ‘pen and paper’ based society when collecting data to access a facility. The pandemic and PoPi Act have reassigned and evolved roles regarding the way information is collected, verified, processed and stored. Encrypted, safe and verified data is not only the future – but a necessity. Learn more about people flow management, access control via face recognition and hand scanning, and property management which includes security, parking and maintenance management.

28. Unbundled #Boost
Solutions Unlimited

This week, Jaco’s guest is a solutions driven businessman who offers bespoke distribution of products and services for education, entertainment and more. It’s still all about connecting people. As a specialist of 20 years in the sound industry, being solutions driven is in Gareth Edwards’ blood. Current industries served by Solutions Unlimited include churches, schools and au pairs teaching online, plus sound and video in restaurants for ambience or live gigs. With Solutions Unlimited’s product offerings including audio recording and streaming equipment, cameras and much more – perhaps you can help #BOOST this business!

Jaco is joined by a data specialist discussing how storage of data has evolved. Although efficiencies are evident and there is a smaller footprint of products and solutions available, so many businesses still err to enterprise class solutions and external hard drive saving. What businesses believe is cost-effective could be the pennywise scenario as power, cooling, holistic managing, back-ups and malfunction are not considered. Once again the new PoPI Act compliance is something to be considered. There is a price vs performance for storage solutions that should always be investigated. When last did you do a deep dive into what data you are storing? This is a journey that every business needs to walk with an expert, as your data is no different to the money in a bank account – store it wisely as you will miss it when it disappears!

There is a reason they say that a picture is worth a thousand words! Get a refreshing look at drones – UAV – Unmanned Aerial Vehicles… a business brought about by two offshore oil rig inspection engineers that wanted to be more home based. These licenced devices are a quick, efficient and cost effective means to add value to a spectrum of business as extended eyes for the likes of maintenance of buildings, project managing sites, security, and safety and risk assessments. Jaco Voigt chats to John Woodman to find out more.

Jaco and his guest revisit the importance of business efficiency by managing data and embracing technology. The discussion centres around connectivity being the foundation of a successful business, rather than a grudge purchase. The questions any business needs to keep asking are about the cost of data loss, and protecting what they have. Your ‘IT guy’ is sometimes just a desktop technician, rather than an IT resource – and perhaps it’s critical for your business to get objective advice on the benefits of system integration, cyber security and server virtualisation.

Catalytic CEO and the host of Unbundled, Jaco Voigt, joins The Gareth Cliff Show to make a special announcement about a wonderful opportunity for small businesses.

As a salaried employee, you are selling your time. So what happens when the trade-off becomes time based vs productivity based? Have you ever considered that as our workplace becomes more digitised, micro management via software is what could quantify your output? Working remotely has you comparing yourself only against yourself – how are you faring? Do you have the personality trait, working style and ethic to get that pay increase or promotion? CEO, Jaco speaks to futurist, economist, strategist and trend analyst, Bronwyn Williams.

Jaco and his guest debate the inner workings of ‘to cloud or not to cloud’. When your core business is not IT you need to leverage technology to ensure digital transformation and business continuity. The considerations are more than just deciding on a public or private cloud-based solution. Points to ponder – has your business considered the pain points of stability issues for the server like cooling, bandwidth and constant power? Do you have SLAs? What would a reason be to move your server(s)? How safe is your data?

CEO Jaco Voigt does a brief overview of what has been covered in previous Unbundled podcasts. He touches on Catalytic being a trusted advisor for all your business’ IT requirements including connectivity, security, surrounded eco-systems, Unified Communication (UC), back-up and restoration of data. In the fast-paced and ever-changing IT space, it is important to remember that your IT solution should support rather than restrict your business, and be mindful that enticing pricing may not serve your business well.

This week, CEO Jaco continues to simplify and unbundle the digital workplace. A Cisco networking specialist joins the discussion to demystify the core IT infrastructure of a business, as well as Cloud networking specifications. How familiar are you with routers, switches, firewalls, overlays… and how are you protecting your business? This discussion again highlights the fact that small businesses are the gateway to bigger enterprise crimes – are you protected?

Technology implementation is a journey and not a brand-buy or a cheap and easy flip of a switch. Are you considering redundancy (failover), back-up and security? This week Jaco chats about businesses needing to take responsibility for their technology implementations by aligning strategies, looking at the business landscape, and long term holistic solutions.

Jaco is joined by Deanne from EDMA Systems as they talk about the digital transformation of people management. This software solution is all about efficiency, sustainability, business improvement and accurately costing employees. What started as an application to manage time sheets has grown into a software solution that not only automates and breaches personnel administration, but assists with onboarding of staff, disciplining staff and ensuring their health and safety. A focus on managing and costing staff that are working remotely or working flexi hours is one of the incredible benefits. In the paper intensive world of HR, this disruptive digital transformation is just what any business needs!

Jaco, as a conservationist at heart, chats to Dr Sara Andreotti about the importance of changing the “drop the nets to save our beaches” practice, as this is disrupting and killing our marine life. They discuss how the SharkSafe Barrier can ensure skills upliftment, jobs and exporting opportunities – while peacefully co-existing with sharks. With a bottom up approach, the community and holiday goers can encourage safer patrol of our shorelines with new and less invasive inventions.

They say that data is gold, and with this in mind this week’s conversation is all about evolvement and involvement. Businesses (regardless of how small) need to embrace change and ensure that they stay relevant. This discussion looks at ‘SILO-citis’, and the hurdles regarding digital transformation. Has your business created and fully embraced a digital journey for staff and customers alike? Is your business aware of how the buying behaviour of customers has changed? What is the format and accuracy of your data, and how good is your data governance?

Although the 1 July deadline has been extended, you still need to formalise the process within your business as the PoPi Act is relevant to ALL businesses across the spectrum.

Do you have a PoPi manual? What is your safety net for possible cybercrime? How are you processing and storing private customer information, and who have you appointed as your compliance officer? What training have you given your staff regarding the protection and flow of private customer information?

Jaco and his guest peel back the complex layers of disaster recovery (DR). Recovery of data is not just a spare back-up living on a server. Did you know that there is a difference between recovery and back-up? With multiple users and real time recovery requirements, it becomes key to have a staged process, with a defined process to follow. Are you testing your back-ups to ensure that there is no malware in the files? How frequently is your business doing simulation and testing on recovery files? How many minutes, hours or days will it take to bring your business back up? It’s the dreary stuff that is actually your business’ lifeblood… extra measures are vital in this information age – what are you doing to protect your business continuity?

Does your rack tick all the boxes to ensure optimal data storage? Jaco Voigt and guest Adrian Buddingh discuss the key elements that make up a smart rack and the benefits of these ‘smart components’ to your business. What is the relevance of a smart rack in your IT infrastructure? What should be a concern for a business? Power, redundancy, rack cooling and security are all crucial elements in keeping your business data facility safe and going. From rack security measures like biometrics, to fire hazards and notifications, Jaco demystifies the technology of data smart racks in a server room or data centre facility.

Don’t underestimate the importance of device management… it’s more than just ticking the security box via your business’s trusted IT guy! Hacking happens on all levels – the negligence of small businesses is as serious as enterprises. The security risk increases as more staff work remotely on public and home connectivity. Would you as a business owner know if your staff bypass and breach server protocols? Do you even have device protocols? Remember, ‘prevention is better than cure’… this episode explores the importance of engaging the security of your business by delving into Android, Windows and Mac devices.

This week Jaco and his guest get practical about the key benefits of back-ups. What is your business doing to ensure active saving of valuable data? What is your plan should there be a network breach or a physical disaster? Jaco unpacks different ways to ensure that back-ups are done and discusses the harsh realities of the outcome of a global survey done in 2020 that confirms statistics like, “Only 20% of IT professionals follow best practices” and “While nearly 90% of companies are backing up data, only 41% do it daily”. World Back-Up Day is on 31 March – let this podcast shed some light on what you need to do to ensure business security and preparation!

This week CEO Jaco Voigt delves into the clutter of tech industry jargon. How does wifi get to your device? The nitty gritty of last mile, access points, circuit providers and shared networks... this conversation will help simplify connecting humans. The difference between home and business fibre is all about service, dedicated connectivity with guaranteed speed. Plus, a look at future connectivity ensuring rural revival.

5. Cybersecurity in a Pandemic

As the gig economy continues to roll out, how will the lack of cybersecurity in private residences and co-operative workspaces affect how companies keep their data safe? Are there steps which employees can take to safeguard their company from malware and hackers? Are there systems which can render your systems largely lockdown-proof in terms of security? Whose duty is it to look after IT security? What is visibility, and can this help a company have a multi-faceted approach to keeping company data safe?

3. The Client's Needs are King

It is no longer sustainable to rely on just the brand you sell, to push sales on clients… the big shift is to ensure you are serving the client’s needs. What is PBX and how does Catalytic ensure that you have the right system for you? Can better business flow increase your profitability? How do you know which PBX system is a perfect fit for your business? Gareth Cliff chats to CEO, Jaco Voigt to find out more.

Thanks to versatility in technology and communication, employees can be productive without the need to be office or desk bound. Unified Communication (UC) has ensured not only the mobilisation of a workforce, but has made workflow tools and communication more efficient. UC facilitates collaboration, while merging the world of communication with elements like voice, video, conferencing, recording, screen and file sharing. Jaco Voigt delves into using UC to enhance customer service, the importance of a quality UC supplier, and the trends being developed in the AI and automated sphere of future communication.

This week CEO, Jaco Voigt and his guests discuss the practical application of risk management and business continuity. In an uncertain world where normal business outages are complicated by targeted cyber-attacks and widespread social unrest, how can you build a strong, resilient organisation that can survive and even thrive with large threats? The nuisances of building the right culture, the dangers of misplaced trust, and the power of asking the right questions are all discussed in this conversation that will empower directors and business owners to start thinking differently about building resilience.

6. Introducing Unbundled 2021

Cloud, Connectivity, Data Storage. We’ve all heard the terms, but what are the considerations when choosing these services for your business? Similarly, what are the differences between fibre to the business and fibre to the home? If you’re a business that handles any sort of personal data for your clients, how will the mandatory implementation of the Protection of Personal Information Act impact you? Catalytic CEO Jaco Voigt takes a deep dive into the explanations and expectations of all these factors.

4. Cloud Storage & Backups

The value for companies is still in their data. As your company grows, what storage options should you consider? How does cloud storage work? Does having it mean you can get rid of physical server backups? Should companies test their backups? Gareth Cliff speaks to CEO, Jaco Voigt for answers.

1. On The Gareth Cliff Show

Jaco chats to Gareth on the Gareth Cliff Show about topics to come in the upcoming Unbundled Podcast, such as what role should an ISP play in your business? Is fibre a fail-proof solution, or should you have back-up connectivity options… if so, what are the alternatives?

2. Intro

Remember when we used to connect with a handshake, or a hug? Well now we connect by clicking a link. 2020 will be remembered for the Coronavirus pandemic and how it changed the way we interact – social distancing is the ‘new normal’ with the human connection and businesses now relying heavily on technology. But how frustrating is it when the internet drops, security worries… or even losing important information? Gareth Cliff asked CEO, Jaco Voigt why connectivity is so important in this day and age.