Unbundled Podcast

No business is too small to be hacked! This week, Jaco discusses the business imperative – AI’s role in cyber security and the benefits of AI supplementing repeatable actions to help identify vulnerabilities. Social engineering, phishing, vulnerability scans, penetration testing, multi-factor authentication. If any of these words don’t mean something to you in your business, take the time to listen to this podcast, as we establish that the two layer approach of firewalls and antivirus is insufficient to protect your business.

Jaco discusses Digital Marketing with a Creative Director, looking at the user journey and how businesses should navigate the digital space to their marketing benefit. Does your business have a communication strategy with a key message talking to your target market? As a business, have you ever taken the time to avoid the fluffy spin-offs and focus on the pain points, by listening to the feedback and suggestions from your sales force? It’s all about optimisation, budget, and aligning with an agency that has the same values as your business!

Jaco Voigt discusses AI, automating, innovating and embracing the power of technology and data to accelerate your business. It’s important to remember that to understand the future you must understand the past, as it becomes clear in this podcast that what seems futuristic is actually the norm. We invite you to listen to the importance of embracing technology, keeping your business relevant, accelerating workloads, and encouraging discussions to map out your business’ start and end approach to embrace technology.

Jaco Voigt discusses AI, automating, innovating and embracing the power of technology and data to accelerate your business. It’s important to remember that to understand the future you must understand the past, as it becomes clear in this podcast that what seems futuristic is actually the norm. We invite you to listen to the importance of embracing technology, keeping your business relevant, accelerating workloads, and encouraging discussions to map out your business’ start and end approach to embrace technology.

How often are you in contact with your technology partner? Is there value in the platform offering they invoice you for monthly? Jaco Voigt has a thought-provoking conversation with Jacques Malherbe, about the need for collaboration when acquiring technology due to fragmented value chains. As the procurement process becomes increasingly commoditised, businesses are experiencing the pain of having missing pieces in their technology solution puzzle. The trend is for technology solutions to be myopically bought, for today, rather than having technology partners do value trapping for their business by optimising their value offering by participating in skills and needs analysis of the businesses they supply.

Jaco and his guest discuss smart work and living space management. These emerging trends have been fast tracked and are underpinned by the need to become a less ‘pen and paper’ based society when collecting data to access a facility. The pandemic and PoPi Act have reassigned and evolved roles regarding the way information is collected, verified, processed and stored. Encrypted, safe and verified data is not only the future – but a necessity. Learn more about people flow management, access control via face recognition and hand scanning, and property management which includes security, parking and maintenance management.

Jaco is joined by a data specialist discussing how storage of data has evolved. Although efficiencies are evident and there is a smaller footprint of products and solutions available, so many businesses still err to enterprise class solutions and external hard drive saving. What businesses believe is cost-effective could be the pennywise scenario as power, cooling, holistic managing, back-ups and malfunction are not considered. Once again the new PoPI Act compliance is something to be considered. There is a price vs performance for storage solutions that should always be investigated. When last did you do a deep dive into what data you are storing? This is a journey that every business needs to walk with an expert, as your data is no different to the money in a bank account – store it wisely as you will miss it when it disappears!

Jaco and his guest revisit the importance of business efficiency by managing data and embracing technology. The discussion centres around connectivity being the foundation of a successful business, rather than a grudge purchase. The questions any business needs to keep asking are about the cost of data loss, and protecting what they have. Your ‘IT guy’ is sometimes just a desktop technician, rather than an IT resource – and perhaps it’s critical for your business to get objective advice on the benefits of system integration, cyber security and server virtualisation.

Catalytic CEO and the host of Unbundled, Jaco Voigt, joins The Gareth Cliff Show to make a special announcement about a wonderful opportunity for small businesses.

As a salaried employee, you are selling your time. So what happens when the trade-off becomes time based vs productivity based? Have you ever considered that as our workplace becomes more digitised, micro management via software is what could quantify your output? Working remotely has you comparing yourself only against yourself – how are you faring? Do you have the personality trait, working style and ethic to get that pay increase or promotion? CEO, Jaco speaks to futurist, economist, strategist and trend analyst, Bronwyn Williams.

Jaco and his guest debate the inner workings of ‘to cloud or not to cloud’. When your core business is not IT you need to leverage technology to ensure digital transformation and business continuity. The considerations are more than just deciding on a public or private cloud-based solution. Points to ponder – has your business considered the pain points of stability issues for the server like cooling, bandwidth and constant power? Do you have SLAs? What would a reason be to move your server(s)? How safe is your data?

CEO Jaco Voigt does a brief overview of what has been covered in previous Unbundled podcasts. He touches on Catalytic being a trusted advisor for all your business’ IT requirements including connectivity, security, surrounded eco-systems, Unified Communication (UC), back-up and restoration of data. In the fast-paced and ever-changing IT space, it is important to remember that your IT solution should support rather than restrict your business, and be mindful that enticing pricing may not serve your business well.

This week, CEO Jaco continues to simplify and unbundle the digital workplace. A Cisco networking specialist joins the discussion to demystify the core IT infrastructure of a business, as well as Cloud networking specifications. How familiar are you with routers, switches, firewalls, overlays… and how are you protecting your business? This discussion again highlights the fact that small businesses are the gateway to bigger enterprise crimes – are you protected?

Technology implementation is a journey and not a brand-buy or a cheap and easy flip of a switch. Are you considering redundancy (failover), back-up and security? This week Jaco chats about businesses needing to take responsibility for their technology implementations by aligning strategies, looking at the business landscape, and long term holistic solutions.

This week Jaco and his guest get practical about the key benefits of back-ups. What is your business doing to ensure active saving of valuable data? What is your plan should there be a network breach or a physical disaster? Jaco unpacks different ways to ensure that back-ups are done and discusses the harsh realities of the outcome of a global survey done in 2020 that confirms statistics like, “Only 20% of IT professionals follow best practices” and “While nearly 90% of companies are backing up data, only 41% do it daily”. World Back-Up Day is on 31 March – let this podcast shed some light on what you need to do to ensure business security and preparation!

This week CEO Jaco Voigt delves into the clutter of tech industry jargon. How does wifi get to your device? The nitty gritty of last mile, access points, circuit providers and shared networks... this conversation will help simplify connecting humans. The difference between home and business fibre is all about service, dedicated connectivity with guaranteed speed. Plus, a look at future connectivity ensuring rural revival.

5. Cybersecurity in a Pandemic

As the gig economy continues to roll out, how will the lack of cybersecurity in private residences and co-operative workspaces affect how companies keep their data safe? Are there steps which employees can take to safeguard their company from malware and hackers? Are there systems which can render your systems largely lockdown-proof in terms of security? Whose duty is it to look after IT security? What is visibility, and can this help a company have a multi-faceted approach to keeping company data safe?

3. The Client's Needs are King

It is no longer sustainable to rely on just the brand you sell, to push sales on clients… the big shift is to ensure you are serving the client’s needs. What is PBX and how does Catalytic ensure that you have the right system for you? Can better business flow increase your profitability? How do you know which PBX system is a perfect fit for your business? Gareth Cliff chats to CEO, Jaco Voigt to find out more.

1. On The Gareth Cliff Show

Jaco chats to Gareth on the Gareth Cliff Show about topics to come in the upcoming Unbundled Podcast, such as what role should an ISP play in your business? Is fibre a fail-proof solution, or should you have back-up connectivity options… if so, what are the alternatives?

211130Unbundled.jpeg

Jaco chats to Estelle Scott from TownCrowd – a company using disruptive innovation and a cloud based platform to simplify the municipal space that governs property. TownCrowd are advisory and facilitation specialists in the B2B sector, making sense of building controls, zoning, permits, wayleaves, valuations and much more. As an added bonus, TownCrowd are offering a discount benefit to new subscribers – the promo code is in the chat. Estelle also briefly touches on GrowthTopia – a female entrepreneur incubation and partnership programme.

Wondering what joy and practical prettiness bread bags and old Beta/VHS tape can bring to the average shopper? Jaco Voigt and his guest chat about rekindling the old craft of crochet, and how snipping up plastic is helping to feed families in Hout Bay. It is heartwarming to hear how something so easily trashed, has upskilled women in a struggling community. Bag. Rebag. Reuse. Recycle!

32. Unbundled #Boost:
Yumm Handmade Products

This week Jaco chats to a couple that turned their side hustle into a fully-fledged e-commerce full-time business. It all began when lockdown allowed some extra time to delve into Fran’s passion for organic natural body products. Yumm caters to a spectrum of kids needing bath time fun time, moms that need to relax, and everyone that needs some sensual me-time downtime. The bath and body range includes bath bombs, soaps, shower steamers, body butters and more. Why not go online and get your festive season treats sorted?

One way videos are a thing! Jaco Voigt chats to Jesse Bosch from Interview ME. As a subscription based or month-to-month product, Interview ME is a self-funded startup software platform business. Although focused on the benefits of building interviews and saving time recruiting talent for your business, any industry relying on one way information can make use of this platform. Asking interviewing questions to candidates and allowing them time to build their responses ensures that any recruiter or manager can watch back to back responses at a time suitable to them – without repeating the same questions over and over. With this programme, the candidate comes before the CV where potential can be identified in person rather than in piles of paper. The one way interview permutations are endless – doctors interviewing patients, schools doing student interviews, applications for post graduate programmes and more.

28. Unbundled #Boost
Solutions Unlimited

This week, Jaco’s guest is a solutions driven businessman who offers bespoke distribution of products and services for education, entertainment and more. It’s still all about connecting people. As a specialist of 20 years in the sound industry, being solutions driven is in Gareth Edwards’ blood. Current industries served by Solutions Unlimited include churches, schools and au pairs teaching online, plus sound and video in restaurants for ambience or live gigs. With Solutions Unlimited’s product offerings including audio recording and streaming equipment, cameras and much more – perhaps you can help #BOOST this business!

There is a reason they say that a picture is worth a thousand words! Get a refreshing look at drones – UAV – Unmanned Aerial Vehicles… a business brought about by two offshore oil rig inspection engineers that wanted to be more home based. These licenced devices are a quick, efficient and cost effective means to add value to a spectrum of business as extended eyes for the likes of maintenance of buildings, project managing sites, security, and safety and risk assessments. Jaco Voigt chats to John Woodman to find out more.

Jaco is joined by Deanne from EDMA Systems as they talk about the digital transformation of people management. This software solution is all about efficiency, sustainability, business improvement and accurately costing employees. What started as an application to manage time sheets has grown into a software solution that not only automates and breaches personnel administration, but assists with onboarding of staff, disciplining staff and ensuring their health and safety. A focus on managing and costing staff that are working remotely or working flexi hours is one of the incredible benefits. In the paper intensive world of HR, this disruptive digital transformation is just what any business needs!

Jaco, as a conservationist at heart, chats to Dr Sara Andreotti about the importance of changing the “drop the nets to save our beaches” practice, as this is disrupting and killing our marine life. They discuss how the SharkSafe Barrier can ensure skills upliftment, jobs and exporting opportunities – while peacefully co-existing with sharks. With a bottom up approach, the community and holiday goers can encourage safer patrol of our shorelines with new and less invasive inventions.

They say that data is gold, and with this in mind this week’s conversation is all about evolvement and involvement. Businesses (regardless of how small) need to embrace change and ensure that they stay relevant. This discussion looks at ‘SILO-citis’, and the hurdles regarding digital transformation. Has your business created and fully embraced a digital journey for staff and customers alike? Is your business aware of how the buying behaviour of customers has changed? What is the format and accuracy of your data, and how good is your data governance?

Although the 1 July deadline has been extended, you still need to formalise the process within your business as the PoPi Act is relevant to ALL businesses across the spectrum.

Do you have a PoPi manual? What is your safety net for possible cybercrime? How are you processing and storing private customer information, and who have you appointed as your compliance officer? What training have you given your staff regarding the protection and flow of private customer information?

Jaco and his guest peel back the complex layers of disaster recovery (DR). Recovery of data is not just a spare back-up living on a server. Did you know that there is a difference between recovery and back-up? With multiple users and real time recovery requirements, it becomes key to have a staged process, with a defined process to follow. Are you testing your back-ups to ensure that there is no malware in the files? How frequently is your business doing simulation and testing on recovery files? How many minutes, hours or days will it take to bring your business back up? It’s the dreary stuff that is actually your business’ lifeblood… extra measures are vital in this information age – what are you doing to protect your business continuity?

Does your rack tick all the boxes to ensure optimal data storage? Jaco Voigt and guest Adrian Buddingh discuss the key elements that make up a smart rack and the benefits of these ‘smart components’ to your business. What is the relevance of a smart rack in your IT infrastructure? What should be a concern for a business? Power, redundancy, rack cooling and security are all crucial elements in keeping your business data facility safe and going. From rack security measures like biometrics, to fire hazards and notifications, Jaco demystifies the technology of data smart racks in a server room or data centre facility.

Don’t underestimate the importance of device management… it’s more than just ticking the security box via your business’s trusted IT guy! Hacking happens on all levels – the negligence of small businesses is as serious as enterprises. The security risk increases as more staff work remotely on public and home connectivity. Would you as a business owner know if your staff bypass and breach server protocols? Do you even have device protocols? Remember, ‘prevention is better than cure’… this episode explores the importance of engaging the security of your business by delving into Android, Windows and Mac devices.

Thanks to versatility in technology and communication, employees can be productive without the need to be office or desk bound. Unified Communication (UC) has ensured not only the mobilisation of a workforce, but has made workflow tools and communication more efficient. UC facilitates collaboration, while merging the world of communication with elements like voice, video, conferencing, recording, screen and file sharing. Jaco Voigt delves into using UC to enhance customer service, the importance of a quality UC supplier, and the trends being developed in the AI and automated sphere of future communication.

This week CEO, Jaco Voigt and his guests discuss the practical application of risk management and business continuity. In an uncertain world where normal business outages are complicated by targeted cyber-attacks and widespread social unrest, how can you build a strong, resilient organisation that can survive and even thrive with large threats? The nuisances of building the right culture, the dangers of misplaced trust, and the power of asking the right questions are all discussed in this conversation that will empower directors and business owners to start thinking differently about building resilience.

6. Introducing Unbundled 2021

Cloud, Connectivity, Data Storage. We’ve all heard the terms, but what are the considerations when choosing these services for your business? Similarly, what are the differences between fibre to the business and fibre to the home? If you’re a business that handles any sort of personal data for your clients, how will the mandatory implementation of the Protection of Personal Information Act impact you? Catalytic CEO Jaco Voigt takes a deep dive into the explanations and expectations of all these factors.

4. Cloud Storage & Backups

The value for companies is still in their data. As your company grows, what storage options should you consider? How does cloud storage work? Does having it mean you can get rid of physical server backups? Should companies test their backups? Gareth Cliff speaks to CEO, Jaco Voigt for answers.

2. Intro

Remember when we used to connect with a handshake, or a hug? Well now we connect by clicking a link. 2020 will be remembered for the Coronavirus pandemic and how it changed the way we interact – social distancing is the ‘new normal’ with the human connection and businesses now relying heavily on technology. But how frustrating is it when the internet drops, security worries… or even losing important information? Gareth Cliff asked CEO, Jaco Voigt why connectivity is so important in this day and age.